By
Kevin Taylor, MBA
CEO and President,
KT Graphics LLC.
Some common yet hidden potholes domain registrars dig to leverage your domains, your traffic and your money to their advantage
Tricks of the trade
1. "transfer-out"
Most registrars include within their ‘Terms
of Service’, a hidden fee permitting
them to charge your credit card a "transfer-out" fee
if you switch to another registrar. This
fee is usually double or even triple the
original cost of registration. This clause
violates the ICANN policy on domain transfers.
In case this ever happens to you, a single
call to your credit card company will have
the charge reversed.
2. The fine print
Almost no one bothers perusing the long-winded,
Terms of Service when buying online.
Some registrars hide truly disturbing
things in these terms like the abovementioned "transfer-out" fees
and in one instance even a "power-of-attorney"!
So, be alert.
3. Pay for term
When you register a domain for say, 5 years
(perhaps to avail a discount), you expect
your domain name to be registered for
the next 5 years. However, some registrars
pay the registry for 1 year. Then they'll
renew each year for the rest of your
five-year term. Meanwhile, with a strict "no-refunds" policy
they stand to gain by providing inferior
service to the point of forcing you to
leave them. This helps them to line their
pocket with your hard-earned money.
You can verify by using a free tool
such as EasyWhois for the actual expiration
date for your domain.
Whois database scams
4. whois edit
fees and lockdowns
Every time you register a domain name,
the details of that domain registration
must be published in a publicly accessible
database called Whois.
A registrar is supposed to provide you
with the ability to change these whois
records. Some unscrupulous registrars register
your domain for rock-bottom price and then
charge you with an "administration
fee" to edit your Whois record.
Another common practice is to "lockdown" your
domain for 60 days every time you make
an edit to your record, to prevent you
from changing the registrar.
5. whois masking
services
Your domain record is public info and some
registrars convince you to buy into "privacy
services" or "whois masking", "private
registration", etc where their own
info is in the whois record instead of
yours. This is a major trap.
What you need to understand is that in
the eyes of the domain Registry to which
all the Registrars interact, and the Registry's
oversight body (like ICANN, or in Canada,
CIRA), whoever is listed in the domain
whois record as the domain registrant will
be the legal owner of the domain name.
When the registrar’s info is in the
whois it is they who own the domain, not
you, irrespective of whatever contract
or Terms of Service you enter into with
them to "own" this domain on
your behalf. In a legal dispute, they will
definitely own the name.
Totally unprincipled registrars may even
go a step further, sign you up for the
whois ‘privacy service’, and
then sell your data.
6. whois mining and domain slamming
Since all your data is just sitting there,
the whois database is vulnerable to spammers
and marketers to "mine".
Reform processes in the Whois database
are in process through ICANN, as well as
CIRA. Meanwhile people often wonder why
they start getting all kinds of marketing
spam in their mailbox soon after they register
a domain name. This is because their email
address is being harvested by robots from
the Whois database. The good news is there
is a free service to protect your email
address called MyPrivacy.ca.
Some disreputable registrars have been
known to ‘mine’ the whois database
for registrant information, and later mailing
out fake renewal invoices for either those
domain names or variations of them.
Unsuspecting recipients get ‘slammed’ when
they remit payment thinking they've received
a renewal invoice on their domain. It triggers
off a domain transfer and in some cases
their website and email comes crashing
down as their DNS services terminate with
their old provider.
Domain lock-ins
7. registrar lock-ins
"Domain slamming" (tip 6) and
unauthorized domain transfers have been
a real problem for a long time. "Registrar-lock" was
created to protect a domain against this.
If the registrar lock is set, nobody can
transfer your domain away from you. This
is actually a good thing and best practices
dictate that you set the register-lock
for all your domains. Experienced registrars
enable it by default when they register
or transfer a domain for you.
Unfortunately, this lock is a double-edged
blade that can cut both ways. It can become
a real threat to you if it is turned on
and the registrar will either not turn
it off, or give you the facility to turn
it on or off yourself.
8. domain auth-code
Some of the Top-Level-Domains (TLDs) run
on a protocol called "EPP" and
to further guard against unauthorized
transfers, a domain must have an 8-character
auth-code supplied before it will transfer.
Existing examples are .BIZ, .INFO and
.ORG. The registrar generally holds this
code and you need it if you want to move
your domain away. With a bit of luck
they will give it to you!!
Traffic scams and monetization
9. unauthorized domain
parking
Though you may not be aware of this, domain
parking is big business. Have you noticed
that every time you click on a link somewhere
or make a typo entering a web address you
wind up on some "search page" that
throws up a million pop-up ads? That is
a parked domain and large players can park
thousands of domains and make literally
millions of dollars "monetizing" them
via domain parking.
The domain registrars have access to thousands
of domains. Some of them offer domain registrations
at cheap prices so they can monetize the
parked names.
Certain audacious registrars have had the
actual effrontery to charge their customers
for domain parking monetization. Remember,
if you actually have a domain that's worth
something parked then take it to a parking
service. They will pay you to park your
pages and not the other way round.
10. "free" URL Forwarding
Some people wonder why the costs vary greatly
for domain registrations and what the difference
is between somebody who offers everything
for $2/year while others charge 10 times
or more for basic DNS and URL forwarding.
Well, the cheaper ones often have a number
of tricks up their sleeve for making money,
either by adding your domain to their parked
pool (mentioned above) or else they offer, "free" URL
forwarding for your domain. In such instances,
they sell pop-up or pop-under advertisements
on your domain.
Conclusion
There are many potholes in the mysterious
and treacherous world of domain name registrations
that the unwary can fall into. There are
no free lunches in this world. The cheap
domain registrars have clever but underhand
plans to boost their revenues and at the
end of the day, you need to realize
that…
You get what you pay for
If you want to register your domain with
a registrar who doesn't play any of these
underhanded games, a domain registrar who:
- Has no hidden fees
- Pays the registry up front for the
same number of years you order
- Gives you unregulated access to your
whois records, your registrar locks,
your auth codes and even total control
over your domain's DNS settings like
hostname records, mail exchangers and
nameservers
- Offers a free whois email privacy service
and will never sell your data to a third
party
- Doesn't "monetize" your domains
- Is available and doesn't try to sell
you a bunch of services you don't need
- Is courteous, professional and has
over the past 8 years been providing
rock solid domain and DNS services...
If the answer to the above is “yes”,
then …
You want to be dealing with a reputable
company like KT Graphics.
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